Frequently Asked Questions

How much are sessions, and do you take insurance?

Session Rates for Professional Integrative Counseling Services:

$165 - 45-minutes session

$330 - 90-minute session

Calm Hearts Counseling is a private pay provider and does not accept insurance at this time. We can provide a superbill (receipt) to submit to your insurance company for possible reimbursement for out-of-network costs. Please speak with your insurance provider if you qualify for out-of-network reimbursements, and note that reimbursement is at the discretion of your insurance company. Please speak with us if you plan to submit a superbill, as you will be required to disclose specific clinical information related to your mental health care to your insurance company.

How do I start therapy & long will I be in therapy?

We start by meeting weekly to lay the foundation for long-term success. As sessions continue and we see progress toward treatment goals, we will begin to discuss and agree to reducing frequency of appointments, usually every other week until symptoms decrease. We will check in periodically during sessions, exploring what you’re needing more or less of, ensuring our time together is on track to help you meet your goals for therapy.

Can I just come see you once-in-awhile?

Therapy is an investment of time and money, and it’s understandable you may want to casually come on an as-needed basis. However, this slows progress and limits outcomes.

Research shows that attending sessions infrequently ends up costing us more in the long-run and decreases therapy’s effectiveness. We do not offer appointments on an as-needed basis unless it has been arranged and agreed upon after attending successive sessions and consistently progressing toward treatment goals.

Who do you work with?

Calm Hearts Counseling works with individuals 16+ and adult individuals, holding a special focus on the psychological well-being and life stages unique to women.

Do you offer in-person or virtual sessions? Or both?

Sessions are in-person at our offices in the Dobson Ranch Corridor in Mesa, Arizona. Telehealth (video) counseling appointments are conveniently available for residents throughout Arizona.

What is your cancellation policy?

Our cancellation policy is 48 hours advance notice, not including weekends or holidays. As an example: If you have an appointment on Monday at 1pm, you will need to cancel before 1pm the Thursday prior. A cancellation made after 48 hours will be charged the full fee of session, as we commit to holding your appointment time just for you. Telehealth counseling options are always available for when you’re having a last-minute scheduling snafu or if you’re not feeling well the day-of session. We’ll do our best to reschedule you within the same week, if possible. It is important to maintain consistency in attending therapy, understanding that holding your appointment is a commitment to your progress in therapy.

Am I able to integrate my faith or spiritual views into therapy?

Absolutely! Faith formation and spiritual values are deeply personal and unique to each individual. Whether spirituality or faith is a vital part of your life, if you are navigating a faith transition, or you have experienced religious wounding, or perhaps religious influences have had no bearing on your journey, we are equipped and available to honor your preferences and requests.

If I’m working with a psychiatric or medical provider, are you able and willing to coordinate with them?

Absolutely! With a signed Release of Information (ROI), we are ready to coordinate care with additional providers as part of your mental health care team, ensuring that you receive the highest level or coordinated care.